Services Overview


SSG combines extensive subject matter expertise in public health and public safety with proven capabilities in Management and IT consulting.  Our Core Services include Strategic Planning, Project Management, Business Process & IT Infrastructure Analysis, IT Systems Requirements Gathering, IT Design, Software Development & Testing, Quality Assurance, and Systems Roll-out, Training & Production Support.

Strategic Planning

We have helped numerous customers identify goals for organizational change or enhanced IT systems. At SSG, we provide overall tactical and strategic direction for the success of your organization through establishing priority throughout your project.

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Project Management

SSG performs project management at every phase of the system development life cycle for small, program-level systems to enterprise-level projects. Project Managers are responsible for the delivery and quality of the project from both a tactical and strategic perspective.

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Business Process & IT Analysis

At SSG we understand the value and importance of using existing business processes and IT infrastructure to determine the most efficient means to achieve improvement. Our assessment of the current environment sets the foundation for improvements and streamlined efficiency.

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IT Systems Requirements Gathering

IT Systems Requirements define the functional and technical specifications of an envisioned system. SSG has extensive experience leading Requirements Gathering meetings with key project stakeholders to capture requirements in a way that is useful to both the subject matter experts and the IT development team.

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IT Systems Design & Development

We use our extensive experience of robust IT systems, design, and development strategies to create a services oriented approach. We follow industry standard design patterns and practices, and use industry standard UML diagramming that provides for flexibility and easy maintenance through multi-tiered database designs.

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Quality Assurance

SSG has successfully engaged with and completed many projects within the public and private sectors of Healthcare organizations. Our QA team provides complete software quality services from product inception to system launch. We also help ensure compliance with regulations of governing bodies.

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Roll-out, Training and Production Support

SSG has provided roll-out and training support for numerous IT systems. Our roll-out support follows the priorities and input of our customers to ensure the phases of the roll-out are properly planned. In addition, we provide effective communication to potential end users and handle all training scheduling and registration. SSG also supports production applications to identify, log, triage and address any application issues or maintenance jobs that are required.

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